Effective Date: March 3, 2024

Introduction   

Welcome to Dojo Physical Arts. We are committed to protecting the privacy and security of the personal information of our clients, users, and visitors. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

At Dojo Physical Arts, we understand the importance of privacy and are dedicated to managing personal information responsibly and transparently. This policy applies to all personal information collected by Dojo Physical Arts through our website, mobile applications, social media pages, and any other channels where personal data may be collected.

Our goal is to ensure that you are fully informed about how your personal information is used and protected. By accessing or using our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

Why We Collect Personal Information 

We collect personal information to provide and improve our services, communicate with clients, comply with legal obligations, and for other purposes with your consent. Whether it’s through our website, social media platforms like Facebook Messenger, or any other interaction, we aim to enhance your experience with our services while respecting your privacy rights.

By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. We respect your privacy rights and provide you with reasonable access to the personal information that you may have provided through your use of our services. At any time, you can update your preferences or withdraw your consent for certain uses of your information as described in this policy.

At Dojo Physical Arts, we take the responsibility of protecting your personal information seriously. To ensure the security and confidentiality of the data we collect, we have designated a Privacy Officer who oversees our compliance with this Privacy Policy, privacy laws, and best practices.

Our Privacy Officer is responsible for: 

• Ensuring that Dojo Physical Arts complies with applicable privacy laws and standards.
• Training staff and implementing procedures that protect your personal information.
• Addressing any questions or concerns from clients about our privacy practices.
• Reviewing and updating our privacy practices and policies regularly to maintain their relevance and effectiveness.

We are committed to upholding the highest standards of privacy and data protection in every aspect of our business. Our staff are trained to understand and follow our privacy policies and practices to ensure that your personal information is treated with the utmost care and security.

Contacting the Privacy Officer 

If you have any questions, concerns, or requests regarding your personal information or our privacy practices, please contact our Privacy Officer at:

Email: privacy@dojogo.ca
Phone: +1 (204) 896-3354
Mailing Address: 5924 Roblin Blvd. Winnipeg Maniotba R3R 0H3

We welcome your inquiries and feedback regarding our privacy practices. Our Privacy Officer is here to provide you with the support you need to understand and exercise your privacy rights.

At Dojo Physical Arts, we collect personal information to enhance the services we provide, ensure the safety of our students, and comply with legal obligations. The information we gather helps us tailor our programs to meet the specific needs of our participants and ensure a safe and supportive environment for everyone involved.

Types of Information Collected and Reasons for Collection

Contact Information: We collect contact details such as names, addresses, phone numbers, and email addresses to communicate with our students and their families about classes, events, and other relevant updates.

Medical Information: Given the physical nature of our classes, we collect medical information that is voluntarily provided by our students or their guardians. This includes any known medical conditions, allergies, or other health-related information that is crucial for safely conducting our classes. The purpose of collecting this information is to:

Prepare and respond effectively to any medical issues that may arise during class.

Adjust training and activities to accommodate specific health needs or limitations.

Ensure instructors are informed and can provide a safe training environment for all participants.

Payment Information: For billing and payment processing, we collect financial data as necessary. This information is handled securely and in compliance with payment industry standards.

We obtain explicit consent from our students or their guardians for the collection of sensitive information, including medical data. This consent is obtained at the time of registration and can be withdrawn at any time by contacting our Privacy Officer.

The personal information collected is used exclusively for the purposes outlined above. We do not share, sell, or disclose this information to third parties except as required by law or with explicit consent from the individual.

By providing your personal information, you enable us to create a more personalized and safe training experience. We are committed to protecting the privacy of our students and ensuring that all information is collected with respect and care for the individual's needs and preferences.

Consent is at the core of our privacy practices at Dojo Physical Arts. We are committed to ensuring that all students and their guardians understand and actively agree to the collection, use, and disclosure of their personal information under the terms of this privacy policy.

Obtaining Consent 

Informed Consent: Before collecting personal information, we ensure that individuals are fully informed about the purpose of the data collection, the types of data being collected, and how it will be used and disclosed.

Explicit Consent for Sensitive Information: For sensitive information, including medical data, we obtain explicit consent. This is done through clear, understandable language in our registration forms or verbal agreement in cases where written consent is not feasible.

Age of Consent: We respect the legal age of consent as defined by local laws and regulations. For minors, consent is obtained from a parent or legal guardian.

Managing Your Consent 

Withdrawing Consent: Individuals have the right to withdraw their consent at any time. To withdraw consent, please contact our Privacy Officer at privacy@dojogo.ca. Upon receiving a withdrawal request, we will inform you of the implications of such withdrawal, including any legal reasons we must retain certain information.

Changes to Consent: Should the purpose for which personal information is collected change, we will seek new consent for the new purpose(s) before using your information in this new way.

We use your consent as the basis for:

• Enhancing the safety and personalized experience in our classes.
• Communicating effectively regarding our services, classes, and events.
• Processing payments and managing accounts.

We may also seek your consent to send newsletters, promotional offers, and other marketing materials that we believe maybe of interest to you. You can opt-out of receiving these communications at any time by following the unsubscribe instructions included in these communications or by contacting us directly.

Marketing Communications and Opt-Out

We use various channels, including social media platforms like Facebook Messenger, to send marketing messages to our clients. If you wish to stop receiving marketing messages from us, please let us know, and we will take immediate action to remove you from our marketing lists.

Please note that we rely on third-party platforms for some marketing activities, which may independently determine the recipients of paid messages. While we ensure to communicate your opt-out requests to these platforms, there may be limitations on their ability to cease all marketing messages immediately. We are committed to respecting your privacy preferences and will take all possible steps to ensure your requests are honored across all channels we control directly.

If you have any concerns or continue to receive messages after opting out, please contact us directly so we can investigate and address the issue promptly.

Cookie Policy for Dojo Physical Arts   

At Dojo Physical Arts, we believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies.

What Are Cookies? 

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Why Do We Use Cookies? 

We use cookies to enhance your browsing experience by:

Remembering your preferences and settings.

Helping you log in faster by storing your login information.

Understanding how you use our website, which helps us improve our services and offerings.

Types of Cookies Used 

Essential Cookies: Necessary for the website to function properly. Without them, our website cannot operate effectively.

Performance Cookies: Collect information about how visitors use our website, like which pages are most visited. These cookies don't collect information that identifies a visitor and are used to improve how our website works.

Functionality Cookies: Allow the website to remember choices you make (such as your user name, language, or region) and provide enhanced, more personal features.

Advertising Cookies: Used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.

You have the option to accept all cookies, reject non-essential cookies, or customize your cookie preferences.

Managing Cookies: Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Changes to Our Cookie Policy 

We may update this policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to review our Cookie Policy periodically to stay informed about our use of cookies.

If you have any questions about our use of cookies or this Cookie Policy, please contact our Privacy Officer at privacy@dojogo.ca.

Do Not Track (DNT) Preferences and Cookie Consent   

At Dojo Physical Arts, we aim to deliver a personalized and efficient online experience while respecting our users' privacy preferences. We recognize the Do Not Track (DNT) setting in browsers as a user preference against tracking across websites. However, our website operates on a default assumption of consent to collect data through cookies for all visitors to enhance functionality and user experience, unless a visitor explicitly opts out.

Upon your first visit to our site, you will encounter a web banner asking for your permission to track cookies. Unless you specifically indicate through this banner that you do not wish to be tracked, our system will collect data to improve your experience, even if a broad DNT setting is enabled on your device/browser. This practice allows us to provide you with customized content and services tailored to your interests and needs.

We are committed to transparency and giving you control over your data. You can change your preferences at any time through our cookie consent tool. For those who prefer additional measures to manage privacy, we provide detailed information on how to adjust your browser settings to limit tracking further.

For any concerns or questions regarding our use of cookies and tracking technologies, please feel free to contact us at privacy@dojogo.ca. We continuously review our policies in light of new regulations and user expectations, ensuring our practices align with the highest standards of privacy and data protection.

At Dojo Physical Arts, we adhere to the principle of data minimization, ensuring that we only collect personal information that is necessary for the specific purposes identified in this policy. We are committed to collecting information by fair and lawful means, with transparency and respect for the privacy of our students and their families.

What We Collect

Necessary Information: We limit our collection of personal information to what is strictly necessary for managing and providing our services, including but not limited to:

• Contact details for communication and administrative purposes.
• Medical information for ensuring the safety and well-being of participants during our classes.
• Payment information for processing fees related to our services.

Voluntary Information: Additional information may be collected with your consent or as voluntarily provided by you or your guardians. This includes feedback, additional contact information, or specific preferences related to our services.

How We Collect

Direct Collection: We primarily collect information directly from our students or their guardians through registration forms, online sign-ups, and other direct interactions.

Indirect Collection: In some instances, we may collect information from third parties, but only with your explicit consent or as authorized by law.

Transparency: At the point of collection, we clearly inform our students or their guardians about the purpose for which information is being collected and how it will be used.

Consent: We ensure that consent is obtained for the collection of personal information, especially for sensitive information such as medical details. Consent can be withdrawn at any time by contacting our Privacy Officer.

By limiting the collection of personal information to what is necessary, Dojo Physical Arts demonstrates our respect for the privacy of our students and their families, ensuring that all personal data is handled with care and integrity.

At Dojo Physical Arts, we are committed to maintaining the accuracy of the personal information we collect and use. Ensuring the correctness of this information is essential for providing you with high-quality services and complying with our legal obligations.

Our Commitment:

Verification: We take reasonable steps to verify that the personal information we collect is accurate, complete, and current. However, the responsibility also lies with you, the individual, to update or correct your personal information whenever necessary.

Updates and Corrections:

We encourage you to inform us of any changes to your personal information or if you believe that the information we have about you is incorrect, incomplete, or outdated. We provide easy means for you to update or correct your information.

Responsiveness:

Upon receiving a request to correct information, we will:

• Update the personal information in our records promptly.
• Notify any third parties to whom we have disclosed the incorrect information, where applicable, and provide them
• with the correct information.
• Ensure that any necessary corrections are made to any decisions that were based on the incorrect information.

How to Update Your Information:

To update or correct your personal information, please contact our Privacy Officer at privacy@dojogo.ca. We will guide you through the process of updating your information and ensure that your concerns are addressed promptly.

Limitations

While we strive to ensure the accuracy of personal information, we recognize that information may frequently change with changes of address, email, and other life events. We depend on you to notify us of any changes to your personal information or to correct any inaccuracies that may occur.

Safeguards

At Dojo Physical Arts, the security of your personal information is paramount. We are committed to implementing robust safeguards to protect the information we collect and maintain from unauthorized access, use, alteration, or destruction. Our comprehensive security measures are designed to ensure the confidentiality, integrity, and availability of your personal information.

Encryption: We use encryption technologies to protect data in transit and at rest. This ensures that your information is secure, whether it's being sent to us or stored on our servers.

Access Controls: Access to personal information is strictly limited to authorized personnel who have a legitimate business need to access the data. We use role-based access controls to enforce this principle.

Secure Development Practices: Our software development includes robust security protocols, including regular code reviews and security testing to identify and remediate potential vulnerabilities.

Training: All employees and contractors are required to complete privacy and security training. This training is designed to ensure that our team understands their responsibilities in protecting personal information.

Policies and Procedures: We maintain detailed internal policies and procedures governing how personal information is to be handled and protected. These are regularly reviewed and updated to reflect current threats and best practices.

Secure Facilities: Our physical infrastructure is secured with controls such as surveillance cameras, secure entry points, and environmental protections to prevent unauthorized access and to safeguard against environmental risks.

Data Disposal: We follow secure data disposal practices to ensure that personal information is permanently and safely removed when no longer needed for legal or business reasons.

Preparedness: We have an incident response plan in place to address any security breaches promptly or incidents. This plan includes procedures for response, investigation, and notification to affected individuals and authorities as appropriate.

Continuous Improvement

Our commitment to the security of your personal information is ongoing. We continuously monitor our systems for potential vulnerabilities and attacks, and we regularly update our security practices to address evolving threats and standards.

If you have any questions about our security practices or if you have concerns about the integrity of your personal information, please contact our Privacy Officer at privacy@dojogo.ca.

Dojo Physical Arts believes in transparency and openness about our privacy practices. We are committed to providing clear, understandable information about how we handle personal information.

Our privacy policy is easily accessible on our website, providing detailed information about our data collection, use, and sharing practices.

We regularly review and update our privacy policy to reflect changes in our practices, technologies, and legal requirements. Any significant changes to our policy will be communicated through our website or directly to our users via email or other means of communication.

Questions and Feedback

We welcome your questions, comments, and feedback about our privacy practices. If you have any inquiries or concerns, please contact our Privacy Officer at privacy@dojogo.ca. We are dedicated to addressing your concerns and improving our privacy practices based on your feedback.

Dojo Physical Arts provides resources and guidance to help you understand your privacy rights and how to manage your personal information. These resources are available on our website.

Contact Information 

For further information about our privacy practices, to access your personal information, or to make a complaint, please contact our Privacy Officer at:

Email: privacy@dojogo.ca
Phone: +1 (204) 896-3354
Mailing Address: 5924 Roblin Blvd. Winnipeg Maniotba R3R 0H3 

At Dojo Physical Arts, we are deeply committed to protecting the privacy and security of our users' personal information. Through the practices outlined in this policy, we strive to be transparent in our data handling processes, respectful of user preferences, and diligent in our security practices. Our goal is to create a safe and secure environment for all our users, fostering trust and confidence in our services.

We understand that privacy is a foundational element of the digital world, and we work tirelessly to uphold the highest standards of privacy protection. By continuously reviewing and updating our policies and practices, we aim to stay at the forefront of privacy and data protection.

Thank you for choosing Dojo Physical Arts. Your trust in us is not taken lightly, and we are committed to delivering services that respect your privacy and security. Should you have any questions or concerns about our privacy practices, please do not hesitate to reach out to our Privacy Officer.

We look forward to continuing to serve you with the highest standards of privacy and security.